Support
We're here to help.
Email: support@aerarium.app
We aim to respond within 2 business days.
Connecting a brokerage
In the app, go to Profile → Financial Setup → Brokerage Connections. Aerarium connects through SnapTrade using read-only OAuth — we never see your brokerage password. You can disconnect at any time, which revokes access immediately. Prefer to keep things manual? You can add accounts and positions yourself.
How is my data protected?
Your sensitive financial values are encrypted on your device before they're stored. You can also enable a Face ID / Touch ID lock in Profile, and you set a recovery key to restore access on a new device. See our Privacy Policy for details on what we do and don't store.
Managing or canceling a subscription
Aerarium Premium subscriptions are handled by Apple. Open the App Store app → tap your account → Subscriptions, or go to Settings → [your name] → Subscriptions on your device to manage, change, or cancel.
Exporting or deleting my data
In the app: Profile → Export Data to download a copy of your data, or Profile → Delete My Account to permanently delete your account and associated data.
"Encryption Key Needed"
This message protects your data when you sign in on a new device. Use your recovery key from Profile → Security, or follow the in-app recovery steps. If you're stuck, email us and we'll help.